Western Pacific HVAC is a family-run contractor based in East Vancouver, BC. We service heat pumps, air conditioners and mini-splits for homes, and rooftop units, walk-in coolers and refrigeration for light commercial shops. Our technicians are Red Seal certified and licensed through Technical Safety BC; we are members of the Heat Pump and Climate Network and the Thermal Environmental Comfort Association. Our process never changes: listen and inspect, explain the finding, approve the work. Quote before work, no surprise pricing — the rule that earned us 4.9 out of 5 across 47 reviews.
Defrost faults, icing, short-cycling, refrigerant leaks, worn compressors — plus the annual tune-up that keeps Vancouver winters uneventful.
Central air and ductless mini-splits: deep cleaning, coil and drain care, electrical checks, performance testing, honest replacement advice.
Hot and cold spots measured at every vent and corrected at the source — dampers, ducts, fan settings.
Packaged rooftop units: maintenance plans, belt and filter programs, repairs scheduled around your business hours.
Cooler and freezer boxes for food businesses: seals, controls, refrigeration circuits — fixed before small faults become spoilage.
Reach-ins, prep tables, ice machines. Fast diagnosis, straight pricing, plans that keep food safe.
Houses, laneways and condos across East Vancouver and the Lower Mainland.
Cafes, restaurants, retail and offices — the equipment your day runs on.
Dead heat pump in January, warm walk-in cooler on a Friday night — call (555) 010-2030, Mon–Fri 9:00 AM–5:30 PM. We will fit you in as fast as the day allows, and if we cannot reach you in time we will tell you what to check or shut off.
The symptom you describe, the measurements we take — airflow, temperature split, electrical draw.
What failed, why, and what it costs — plain language, readings to prove it.
Firm quote first, your approval, then tools. Invoice matches the quote.
East Vancouver (home base) · Burnaby · New Westminster · Richmond · Surrey · Coquitlam · Port Coquitlam · Port Moody · North Vancouver
Light frost that clears in defrost is normal; heavy recurring ice is not. Low refrigerant, a failing defrost sensor or blocked airflow are the usual causes. Persistent ice strains the compressor — get it checked.
Under ~10 years with one failed part: repair. Over 12–15 with repeat failures: replace. We lay out both with real numbers and let you decide.
Once a year minimum. A yearly tune-up catches refrigerant loss, dirty coils and electrical wear early. Commercial equipment belongs on a scheduled plan.
Quote before work, no surprise pricing. Inspect, explain, quote — you approve before we start. If the job changes, we stop and re-quote.
Yes — walk-in coolers, reach-ins, prep tables and ice machines. Fast diagnosis and priority scheduling for food businesses.
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