We are Western Pacific HVAC, a family-run shop in East Vancouver. Red Seal technicians, TSBC licensed, quote-before-work pricing. If your heat pump ices up, your mini-split drips, or one room never gets warm — that is our whole job.
Big companies sell equipment. We solve comfort problems. Every job starts the same way: we listen to what you hear and feel, we inspect the system and take real readings, then we explain the finding in plain language. You approve a firm quote before any work begins. No surprise pricing is not a slogan here — it is how a family business in East Vancouver keeps a 4.9 out of 5 rating across 47 reviews.
From a real service call: the burner flame we read during heating inspections. Unsurprising work, done carefully — that is what keeps your house warm.
Defrost faults, icing, short-cycling, refrigerant leaks, worn compressors. Annual maintenance keeps your winter heating reliable and your summer cooling efficient.
Central AC and ductless mini-splits: deep cleaning, coil and drain care, electrical checks, performance testing. Honest sizing advice when replacement is truly the answer.
We measure actual airflow at every vent, find the restriction, and fix it — dampers, ducts, fan settings. The end of hot-and-cold-spot roulette.
Light commercial packaged rooftop units: maintenance plans, belt and filter programs, and repairs scheduled around your business hours.
Cooler and freezer boxes for food businesses. Door seals, controls, refrigeration circuits — fixed before a small fault becomes a spoilage disaster.
Reach-ins, prep tables, ice machines. Fast diagnosis, straight pricing, maintenance plans that keep food safe and inspectors satisfied.
East Vancouver houses, laneways and condos. The comfort problems big companies rush past are our specialty: the freezing basement, the noisy vent, the heat pump that sulks every January.
Cafes, restaurants, retail and offices across the Lower Mainland. The equipment your business runs on — rooftop units, coolers, refrigeration — maintained and repaired fast.
A dead heat pump or a failed walk-in cooler does not wait for next week. Call (555) 010-2030, Mon–Fri 9:00 AM–5:30 PM, and we will fit you in as fast as the day allows. If we cannot reach you in time, we will tell you what to check or shut off so nothing gets worse.
Technicians certified Red Seal · Licensed by Technical Safety BC · Members: Heat Pump and Climate Network, Thermal Environmental Comfort Association.
You tell us the symptom; we inspect and measure — airflow, temperature split, electrical draw.
What failed, why, and what it costs to fix — plain language, readings to prove it.
Firm quote, your approval, then tools come out. Invoice matches the quote.
East Vancouver (home base) · Burnaby · New Westminster · Richmond · Surrey · Coquitlam · Port Coquitlam · Port Moody · North Vancouver
Light frost that melts in the defrost cycle is normal; persistent heavy ice is not. Low refrigerant, a bad defrost sensor or blocked airflow are the usual suspects. Recurring ice strains the compressor — get it checked before a small fault becomes a big one.
Rule of thumb: under ~10 years, repair; over 12–15 with repeat failures, replace. We will lay out both options with real numbers — repair cost versus replacement cost plus energy savings — and let you decide.
Once a year at minimum. Vancouver winters work heat pumps hard. A yearly tune-up catches refrigerant loss, dirty coils and electrical wear early. Commercial equipment belongs on a scheduled plan.
You approve a firm price before we start. We inspect, explain, quote. If the job changes once we open the unit, we stop and re-quote. You never pay for work you did not approve.
Yes — light commercial is half our week. Rooftop units, walk-in coolers, reach-ins and ice machines for cafes, restaurants and small retail, with priority scheduling when something breaks.
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That is the whole pitch. A family shop in East Vancouver that measures before it quotes, explains before it works, and stands behind every job. If your heat pump is icing, your vents are weak, or your cooler is warming up — start with a quote. It costs nothing and commits you to nothing.
Get my quoteWestern Pacific HVAC · (555) 010-2030 · Mon–Fri 9:00 AM–5:30 PM