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Field notes · Heating · Vancouver, BC

The shop that thinks in hot water.

Reliance Mechanical is a heating specialist — gas furnaces, boilers, hot-water tanks, radiant floors and gas piping — run by a bonded & insured gas contractor serving Greater Vancouver since 1994.

Furnaces · Boilers · Hot water · Gas Vancouver, BC (604) 733-3737

Est. 1994 · Vol. 30 · No-heat season edition

Editor's note

Most shops sell boxes. We fix systems — the whole wet, gassy, rumbling lot of them.
— The Reliance crew

Thirty years in furnace rooms teaches you the difference between a part that failed and a system that was never right. This page is our trade, written down: what we work on, what it costs to start, and how to reach a human when the heat quits at 2 a.m.

Water heater mid-service (illustrative)
FIG. 01 — A water heater mid-service. Tanks are simple machines; they fail in predictable ways, and we know all of them. (illustrative)

The ledger — services

What we work on.

Seven entries. If it burns gas or moves hot water, it belongs here.

01

Gas furnace repair & install

Furnaces are what we know best. We diagnose and repair all major makes, and when a unit is past its honest life we size and install a replacement that fits the house — not a sales quota.

02

Hot water boilers

Boilers are our specialty. We service, repair and replace residential and light-commercial hot water boilers — and we clean up the near-boiler piping while we're in there.

03

Water heaters & tanks

We supply, install and service tank and tankless water heaters. If the hot water runs out halfway through the morning rush, that's our kind of problem.

04

Hydronic radiant floors

In-floor radiant heat is quiet, even and easy to love — until something goes wrong. We maintain and retrofit hydronic systems: manifolds, pumps, mixing valves and controls.

05

Gas fireplaces

Annual cleaning and safety checks for gas fireplaces and inserts. Clear glass, steady pilot, warm room.

06

Gas piping

New gas lines, reroutes and additions for ranges, dryers, barbecues and heaters — run clean, pressure-tested and up to code.

07

Gas leak repair

We locate leaks, repair them and re-test the whole run. Smell gas right now? Get out first, then call us — or 911 — from outside.

Starting points

What it costs to begin.

Every job is quoted on site before work starts. These are honest starting points, not gotchas.

Maintenance

Seasonal tune-up

$189 sample
  • Furnace or boiler safety & efficiency check
  • Burners, ignition & controls tested
  • Filter & venting inspection
  • Written condition report
Sample pricing
Book a tune-up →

Repairs & installs

Service visit

$129 sample · diagnostic
  • Full on-site diagnosis
  • Straight repair-or-replace pricing
  • Water heater installs from sample $1,850
  • Boiler service from sample $249
Sample pricing
Request a visit →

Standing

Licensed. Insured. Still here.

Plenty of heating shops have come and gone since 1994. We're still answering the same number.

Bonded & insured

A bonded & insured gas contractor — the way we've operated since day one.

Since 1994

Serving Vancouver, Richmond and the North Shore since 1994.

Credentials

Certification badge
1994
In business since
XX+
Winters kept warm
XX+
Boilers serviced
XX+
Tanks installed

Process

How a visit goes.

01

You call or write

Plain language is fine — strange noises, no heat, a bill that doubled. A person answers.

02

We diagnose on site

Combustion check, controls, venting, water side — a proper workup before money is mentioned.

03

Straight price

Repair vs. replace, laid out plainly. You approve the number before we touch a wrench.

04

Tested & clean

Full test run — pressures, temperatures, safeties — and a workspace cleaner than we found it.

Residential

Homes

  • Furnace & boiler repair, tune-ups, replacement
  • Hot water tanks — tank and tankless
  • Radiant floors — service and zoning
  • Fireplaces & gas lines for renovations

Small commercial

Shops & rentals

  • Boiler plants — service contracts
  • Domestic hot water for restaurants & suites
  • Gas piping for kitchen equipment
  • Priority response for no-heat calls

Smell gas? Don't wait.

Get everyone out, don't touch switches or appliances, and call 911 or the gas utility's emergency line from outside. Then call us — we locate the leak, repair it and pressure-test the whole run.

(604) 733-3737

Marginalia — readers write in

Kind words.

Testimonial 01 / 03

Xxxxx xxxx xxxxxxxx xxxx xx xxxxxxxx xxxxx.
— Customer Name
★★★★★

Field notes

What we fix most.

A vertical file of the usual suspects — the calls that fill our weeks, heating season after heating season.

EVERY FALL

The furnace that won't light

First cold snap, dead ignitor or a flame sensor gone crusty. Usually an hour, usually not a new furnace — despite what the other quote said.

Furnace
YEAR-ROUND

The rumbling tank

Sediment baking on the burner side. A flush buys time; a tank past its years gets an honest replacement number.

Hot water
JANUARY

Cold radiators upstairs

Air in the lines, a tired pump, or water temperatures set for a different decade. Boilers reward people who understand water.

Boilers
RENOVATIONS

The kitchen needs gas

New range, new line — sized, routed and pressure-tested to code, with the permit paperwork in order.

Gas piping
ANY NIGHT

The smell of gas

The call we drop things for. Located, repaired, and the whole run re-tested before we leave.

Emergency

Correspondence

Asked often.

Do you work on boilers? +
Yes — boilers are our specialty. Hot water boilers, near-boiler piping, pumps, expansion tanks and controls: we service, repair and replace them for homes and small commercial buildings.
My water heater is leaking. Repair or replace? +
If the tank itself is leaking, it needs replacing — a tank can't be patched honestly. Leaks from fittings or the relief valve are often repairable; we'll tell you which one you have on site.
What should I do if I smell gas? +
Get out first, then call. Leave the house, don't touch switches, and call 911 or the gas utility's emergency line from outside. Then call us at (604) 733-3737.
How do I book a visit? +
Call (604) 733-3737 or send the form below. A person confirms every booking by phone, with a real arrival window.
Which areas do you serve? +
Vancouver plus Burnaby, Richmond, North Vancouver, West Vancouver, Surrey, Coquitlam, New Westminster and Delta.

Write to the shop

Tell us what's wrong.

"Furnace blowing cold," "boiler banging," "no hot water since Tuesday" — we've heard it all.

Opens your email app addressed to [email protected]

Serving Vancouver and surrounding areas