Chapter 01 — Services
Everything that heats
or cools your home.
One contractor for the whole system. Diagnosis first, fixed price before work, licensed technicians on every job.
Furnace repair & replacement
Igniters, blowers, control boards, heat exchangers — diagnosed properly. Replacements sized by heat-load calculation, installed start to finish.
Heat pumps
Cold-climate heat pump installs and repairs, with rebate paperwork handled as part of the job.
Air conditioning
AC repair and replacement: compressors, refrigerant work by certified techs, airflow balancing for stubborn rooms.
Boilers & hydronic
Boiler service and in-floor radiant maintenance — line flushing, manifold checks, zone-by-zone warmth.
Water heating
Tank replacements and tankless installs, with descaling service to protect the heat exchanger.
Air quality & controls
Filtration, humidity control, and smart thermostats configured to work with your system, not against it.
Chapter 02 — Record
Eighteen years.
One standard.
Locally owned, licensed by Technical Safety BC, certified by HRAI, and a member of the Home Performance Contractor Network.
TSBC Licence #LGA0210510 · HRAI Cert 160-136 · HPCN member contractor. Free estimates on every replacement quote.
Chapter 03 — Territory
Serving Coquitlam
and surrounding areas.
Based in Coquitlam. Our vans run Metro Vancouver and the Fraser Valley daily.
- Coquitlam — home base
- Port Coquitlam
- Port Moody
- Surrey
- Burnaby
- New Westminster
- Vancouver
- North Vancouver
- Richmond
- Delta
- Langley
- Pitt Meadows
- Maple Ridge
- Mission
- Abbotsford
- Chilliwack
Chapter 04 — Method
How a job runs.
01
Call, we answer
Day or night, a person picks up. We triage over the phone and book the earliest slot.
02
Diagnose first
The fault is found and explained in plain language — repair or replace, with honest math.
03
Fixed price, then work
You approve the price before we touch a wrench. Common parts ride on the truck.
04
Tested & followed up
Full test cycle before we leave. Warranty filed. We check back that the house feels right.
Chapter 05 — Voices
What the street says.
Short excerpts from public Google reviews.
"My furnace gave out last night… Sam was at the house by 11am… an hour later we had heat again."Jason Liddicoat · Furnace repair
"Reasonable, prompt… Professional, tidy, no lies, no upsells, very quick execution."Jag Dhillon · Furnace repair
"Within 24 hours Pro West had a technician on site and problem resolved."Michael Williams · Boiler repair
"Sean is the best. His sense of urgency and professional demeanor makes him a champ in my book."Terry Stoelers · Heat pump
Chapter 06 — Pricing
Free estimates.
Sample plans.
Estimates are free, always — on-site measurement, heat-load math, fixed written quote, rebate options included.
SAMPLE PRICING
Annual maintenance plan (sample): yearly furnace safety check and cleaning, AC tune-up before cooling season, priority booking. Ask for current sample rates — final pricing confirmed in writing before any work.
Request free estimateChapter 07 — Answers
Straight answers.
Do you really answer 24/7?
Yes — a real person answers. No voicemail maze. If your heat quits at 1 AM, you reach someone who can dispatch a technician.
How much will my repair cost?
We diagnose first, then quote a fixed price before work begins. We'll also tell you honestly when replacement beats repair on the math.
Can you help with rebates?
Yes. As an HPCN member contractor we help you qualify for rebates on energy-efficient upgrades, paperwork included.
Which brands do you service?
All major brands — recent jobs include Lennox furnaces and Trane heat pumps.
Where do you work?
Coquitlam-based, Lower Mainland-wide: Tri-Cities, Surrey, Burnaby, New Westminster, Vancouver, North Vancouver, Richmond, Delta, Langley, Pitt Meadows, Maple Ridge, Mission, Abbotsford, Chilliwack.
Chapter 08 — Contact
Start with
a free estimate.
Tell us what's happening. We call back to schedule — or call (555) 010-2030 now, 24/7.