08Straight answers
The questions Aucklanders actually ask us.
Do you charge for quotes?
No — renovation and new-build quotes are free and itemised. Send your plans or book a site measure and we price it line by line. For maintenance call-outs we give a price range on the phone and confirm the exact price on site before any work starts.
Which areas do you cover?
We are Auckland-based and work across the city — including Torbay, Remuera, Matakana, Waiheke Island, Westmere, Kingsland, Pakuranga and Hillcrest. If you are in the greater Auckland area, chances are we can get to you — just ask.
Are you qualified to do gas work?
Yes — gas fitting is done by fully qualified, experienced gas fitters. New connections, appliance installs, servicing and safety checks. Gas is a core trade for us, not an add-on.
What should I do in a plumbing emergency?
Turn off your water at the mains, then call us. The mains tap is usually near your front boundary. Then call (555) 010-2030, tell us it is urgent, and describe what is happening — we will prioritise it and talk you through anything you can do safely while we travel.
Do you do new builds, or just repairs?
Both. Day to day we fix leaks, clear drains and swap hot water cylinders — and we also take on full renovation plumbing and residential new builds, working from your plans from first fix to final fit-off.