Q1How often should I change my furnace filter?
Every one to three months during heating season — every month if you have pets or allergies. A clogged filter is the most common cause of "my furnace stopped working" calls that never needed to happen.
Q2What are the signs my furnace needs repair?
Some rooms never warm up. New noises — banging, squealing, rattling. The system turns on and off every few minutes, which is called short cycling. Energy bills climbing for no reason. On older models, a burner flame that looks yellow instead of blue.
Q3How long should a furnace last?
Fifteen to twenty years with regular maintenance. Less without it. Past fifteen, when repairs get frequent, we'll tell you honestly whether a replacement makes more sense than another fix.
Q4Heat pump or furnace for a Seattle home?
Seattle winters are mild enough that a heat pump handles most of the season efficiently. Many homes keep the furnace as backup — dual fuel. We'll look at your house and your bills and give you a straight answer.
Q5Do you really answer the phone at 2 a.m.?
For emergencies, yes. Furnaces quit in January at 2 a.m., pipes burst on holidays, storms don't check the calendar. Emergency service runs around the clock, every day of the year — heating, cooling, electrical, and plumbing.
Q6Will I know the price before you start?
Yes. Upfront pricing on every job. You approve the number before we pick up a wrench, and the invoice matches the quote.