Family owned · Phoenix, Arizona · Since 2000

YOUR COMFORT. OUR EMPIRE.

AC, heating, plumbing, water heaters & indoor air — one local team for the whole house.

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About the shop

Local people.
Expert care.

Empire Plumbing & Air Conditioning is a family-owned shop serving Phoenix and the Valley since 2000. When the AC quits in August or the water heater gives out in January, you want someone who listens first, explains the problem in plain language, and lays out your options before touching a wrench. That is how we run every call. One team covers your cooling, heating, plumbing, hot water and indoor air quality — so you are not juggling three contractors for one house. We are licensed for both trades, ROC 342717 for plumbing and ROC 342718 for air conditioning, and we carry a BBB A+ rating. And if another company quoted you a big HVAC replacement, bring us the quote: we give free second opinions.

2000
Serving Arizona since
342717/18
AZ ROC plumbing + AC
A+
BBB accredited rating

What we do

Services, indexed

01

Air conditioning

From a system that won't cool to a full new AC installation. Clear answers, practical options, and honest guidance on repair versus replacement for Phoenix summers.

RepairsReplacementMaintenance
02

Heating & heat pumps

Repair, replacement and maintenance for comfortable rooms when Valley temperatures drop. Heat pumps sized and serviced properly.

FurnacesHeat pumpsTune-ups
03

Plumbing repairs

Leaks, clogged drains, toilets, faucets, water lines and repipes — the residential plumbing your home depends on, handled by licensed plumbers.

Leak detectionDrainsRepipes
04

Water heaters

Tank and tankless water heater repair, replacement and maintenance. Hot water restored, usually the same day.

TankTanklessSame-day
05

Water quality

Water softener and filtration options for Phoenix-area homes and Arizona hard-water concerns.

SoftenersFiltration
06

Duct cleaning & air quality

Professional duct cleaning and indoor air-quality options for the air moving through your whole home.

Duct cleaningIAQ

From the truck

Field notes

Note 01 — Cooling

AC not cooling

Check the thermostat and the filter first — half our "dead AC" calls end there. If it is really down, we diagnose the equipment, explain the failure in plain terms, and give you repair and replacement numbers side by side.

  • STEP 1Thermostat + filter check, by phone if you like
  • STEP 2On-site diagnosis with written options
  • STEP 3Repair or replace — your call, with real numbers

Note 02 — Second opinions

The free second look

Got a big quote for an HVAC replacement? We will look at the same equipment and give you our honest read — free. Sometimes the first quote was right. Often there is a smaller fix nobody mentioned.

  • STEP 1Bring the quote, we inspect the system
  • STEP 2Independent condition report, in writing
  • STEP 3Repair, replace, or wait — with the math shown

Note 03 — Water

Hot water & hard water

Tank or tankless heaters repaired or replaced, and softeners or filtration for Arizona's hard water. One visit often covers the heater and the water test together.

  • STEP 1Heater age, capacity and venting checked
  • STEP 2Water test at the tap for hardness and sediment
  • STEP 3Fix, swap, or treat — priced upfront

Straight numbers

Sample pricing

Illustrative ranges only — your written estimate is the real number.

AC diagnostic visit
$79
Sample · waived with repair
HVAC second opinion
Free
Sample · bring the quote
Water heater swap, 50-gal
$1,850+
Sample · permit extra
Duct cleaning, single system
$399+
Sample · per system

Good questions

What should I do if my AC stops cooling?

Check the thermostat setting and the filter first. If it still isn't cooling, call us — we will diagnose the equipment and walk you through the repair options before doing anything.

Do you really give free HVAC second opinions?

Yes. If another company quoted you a replacement, we will inspect the same system and give you our independent read, free. No obligation either way.

Which areas do you serve?

Phoenix and the surrounding Valley — including Scottsdale, Peoria, Glendale, Mesa, Gilbert, Chandler, Anthem, New River and Black Canyon City.

Are you licensed?

Yes — ROC 342717 for plumbing and ROC 342718 for air conditioning, plus a BBB A+ rating. One licensed team for both trades.

Frequently asked questions

How do I book an appointment?

Call Empire Plumbing & Air Conditioning at 602-275-8400 — tell us what you need and we'll set up a time that works for you.

Which areas do you serve?

Phoenix and the surrounding areas. Not sure if you're covered? Just call 602-275-8400 and ask.

How much does it cost?

Every job is different, so we don't list one-size-fits-all prices. Call 602-275-8400 for a free, no-pressure quote.