01 — THE SHOP
Named after a dog.
Run like family.
Companion Plumbing & Heating started the way good companies do — with a dog. Kuma was ours, and his name went on the van. He taught us the important stuff: show up happy, be loyal, and never leave a mess behind.
That's the Kuma Guarantee: not happy with the work? We come back and make it right. No fine print, no arguments. Our whole pitch is #1 customer experience — text us instead of calling (we like it), get a plain-English explanation of what we're doing and why, and always know the price before we touch a wrench.
Tanks, tankless, and everything with a shutoff valve.
02 — SERVICES
What we fix.
| 01 | ToiletsRunning, rocking, or refusing to flush. Tank rebuilds, bowl resets, fill valves — flushing like new. |
| 02 | SinksKitchen and bath. Slow drains, leaking traps, corroded shutoffs, full replacements — tested twice before we leave. |
| 03 | FaucetsIndoor and outdoor hose bibs. Drips, weak pressure, full replacements, freeze-proof upgrades for winter. |
| 04 | Garbage disposalsJammed, humming, or dead. Repair or replace — plus a straight answer on what never to put down one. |
| 05 | Gas lines & furnaceGas piping and furnace work by people who treat gas with the respect it deserves. No shortcuts. |
| 06 | Plumbing inspectionsBuying or selling? A full walkthrough — supply, drains, water heater — before you sign. |
| 07 | Sewer scopeCamera inspection of your sewer line with the video file in your hands. Know before it backs up. |
03 — PROCESS
How we work.
- 01Text or callHowever you like to talk. A human answers during business hours.
- 02Free estimateFree during business hours, or within 12 miles of our office. We look, measure, tell you straight.
- 03Plain-English quoteWhat, why, what it costs, how to prevent it — before we start.
- 04The fixModern tools, drop cloths, shoe covers. We clean up like we were never there — minus the problem.
- 05Follow-upWe check in after. Anything not right? The Kuma Guarantee kicks in.
EMERGENCY — WHEN TO CALL NOW
Burst pipe. No hot water. Sewer backing up.
Shut the main valve first (usually by the street or garage), then call us.
Heater out mid-shower? We diagnose tank and tankless units fast.
Multiple drains gurgling — stop running water and call.
EMERGENCY LINE (555) 010-2030 · MON–FRI 9:00–5:00.
After hours, leave a message — first call Monday morning is yours.
04 — WORD OF MOUTH
Neighbors talking.
Xxxxx xxxx xxxxxxxx xxxxx xx xxxxxxx…
Xxxxx xxxx xxxxxxxx xxxxx xx xxxxxxx…
Xxxxx xxxx xxxxxxxx xxxxx xx xxxxxxx…
05 — PRICING
Sample numbers.
Faucet replacement
Standard kitchen or bath faucet, parts and labor. Final quote free and in writing.
Toilet rebuild
Full tank rebuild: fill valve, flapper, handle, supply line.
Sewer scope
Camera inspection of your main line, video file delivered same day.
06 — SERVICE AREA
Where we roll.
Serving Sammamish and surrounding areas — Issaquah, Redmond, Bellevue, Kirkland, Renton, Snoqualmie, North Bend, and Mercer Island.
Residential only: houses, townhomes, the occasional ADU. MON–FRI 9:00–5:00 · SAT–SUN CLOSED
07 — FREE ESTIMATE
Tell us what's leaking.
08 — FAQ
Asked a lot.
Are estimates really free? +
Yes. Free during business hours, and free within 12 miles of our office. No trip-charge games.
Do you work outside Sammamish? +
Yes — all over the Eastside. Issaquah, Redmond, Bellevue, Kirkland, Renton, Snoqualmie, North Bend, and Mercer Island.
What's a sewer scope, and why would I need one? +
A camera inspection of your sewer line — you keep the video file. Buyers order one before closing; owners order one when drains keep slowing down.
Should I swap my tank water heater for a tankless? +
Maybe — we'll tell you straight. Depends on your hot-water habits and gas/electrical capacity. If it won't pay off, we'll say so.
Do you take weekend calls? +
We're closed Saturday and Sunday. Weekday emergencies get priority same-day. After hours, leave a message — first call Monday is yours.